DOG LOVER MUGS

Man with two dogs in a garden setting with a gazebo in the background

ABOUT US

Hi, I’m the proud owner of Dog Lover Mugs, pictured here with my two best friends, Teddy & Coco.

For me, dogs aren’t just pets—they’re family. That love inspired me to combine two passions: creating high-quality mugs and celebrating the joy our dogs bring to our lives. Over the last 5 years on Etsy (Teddyuk.etsy.com), I’ve had the privilege of serving 25,000+ happy customers, each one trusting me to deliver mugs that capture those special bonds.

At Dog Lover Mugs, quality and excellent customer service are at the heart of everything I do. Every mug is carefully crafted, printed, and shipped with the same attention to detail I’d expect if I were buying for my own family.

Whether you’re treating yourself or finding the perfect gift for a fellow dog lover, you can be confident that your mug is made with love, care, and expertise.

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Frequently asked questions

At Dog Lover Mugs, your happiness matters to us. We want you to love your purchase as much as we love creating it.

If for any reason you’re not completely satisfied with your mug, simply get in touch within 30 days of receiving your order, and we’ll be happy to arrange a refund or replacement.

No hassle, no fuss – if you’re not happy, we’ll make it right.
Items don’t need to be returned unless requested (we’ll let you know if that’s the case).
Refunds will be issued to your original payment method within 3–5 business days once approved.

If you have any concerns, please email us at: info@doglovermugs.com with your order number, and we’ll take care of the rest.

Because our mugs are made with care and attention, we’re confident you’ll love them—but if not, you’re covered.

We know you’re excited to receive your new mug, so we work hard to get it to you quickly.

Processing Time: Orders are printed, checked, and packed within 2–3 business days.
Delivery Time: Once dispatched, our couriers aim to deliver within 3–4 business days.

In most cases, you can expect your order to arrive within 5–7 business days total from the time you place it.

All of our mugs are proudly made in the UK, right here on the East Coast of Yorkshire.

Every mug is printed, pressed, and packaged with care, ensuring the highest quality before it reaches your door. By keeping production local, we’re able to maintain excellent standards and deliver your order quickly.

Good news — shipping is completely free!
No hidden fees, no surprises at checkout. The price you see is the price you pay.

Simply add your custom text (and upload a photo if required) in the personalisation box on the product page before adding to cart. We’ll take care of the rest!

Yes, our mugs are **dishwasher and microwave safe**, designed for everyday use.

At the moment, we don’t offer gift wrapping or gift messages. However, all mugs are carefully packaged to arrive safely and ready to gift.

You can reach us anytime by emailing info@doglovermugs.com
Please include your **order number** and any details about your query so we can help quickly.
We aim to reply to all messages within **24 hours**.